How it works

Turnkey Project Management

Turnkey Surveys can manage all aspects of your customer experience program. We'll work with you to create a survey to get the information you need from your customers. We'll build the survey, distribute it, monitor the feedback and use the data to create a report you can understand and use. Our proprietary software allows us to tailor solutions specific to each client. 

Survey Distribution

Survey distribution options include: 

  • Onsite and in person with touch screen computers, tablets or kiosks 
  • Email surveys include creating the survey and the email (html or text) and distributing to your client list.  
  • We can provide links to your survey for you to email or to be placed on your website or social media sites.
  • Customized text program where customers receive a link to take the survey on a mobile device. The surveys are optimized for mobile devices making it easier to provide instant feedback.

Customization for Every Survey

  • Question Types-  More than 10 different question/answer formats allows us to customize your survey to ask the right questions every time. 
  • Advanced Survey Logic- Turnkey Surveys can personalize the survey to increase completion rates by not offering up irrelevant questions.
  •  Alerts- Real-time email alerts allow you to get instant feedback on specific questions. 
  • Multi-lingual surveys
  • Picture/video questions
  • Quizzes- including grading
  • Customizable backgrounds, start/end screens, headers and footers
  • Sponsorship opportunities

Customization for Every Customer

Don't see the type of survey you want listed? No problem! We can customize anything to fit your needs. Contact us today to get started.